Notice of Ticketing System Service

High Speed Rail launches Cross Boundary E-tickets replace Paper Tickets for travelling between Hong Kong West Kowloon Station and the Mainland. With an E-ticket, you no longer need to collect a paper ticket and can simply use your personal identification documents to pass through the gates. To deal with the new ticketing arrangement, Hong Kong Online and Tele-Ticketing services have been terminated.

E-tickets are available on China Railway 12306 online ticketing platform with both website and mobile app. 12306 offers one-stop service for ticket purchase, alteration and refund. This makes your journey planning so much easier.

Besides, you can also buy E-tickets at stations and designated Ticket Agents.

Click here to learn more about E-tickets

Click here to learn more about 12306 online ticketing platform