Easy Journey in 3 Steps:
Passengers can enjoy an easy train journey by following these 3 steps and paying attention to the relevant information.
Immigration and boarding
Passengers should bring their personal identity document that is used for ticket purchase for real-name ID check and immigration procedures.
Follow 3 easy steps for journeys departing from Hong Kong:
- After you have passed the real-name ID check at the Ticketing Concourse on Level B1, you can then proceed for luggage and security check.
- Descend to the Departure Concourse on Level B3 to complete both the Hong Kong and Mainland clearance procedures in one go
- Wait at the Departure Concourse and follow the directions to the gates to Level B4. The gates will be closed 5 minutes before departure time.