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High Speed Rail MTR
  • Home
    • About High Speed Rail
      • High Speed Rail
      • Hong Kong West Kowloon Station
      • High Speed Rail User Guide
    • Latest News
      • Overview
      • Smart tips for holiday travel on High Speed Rail in upcoming holidays
      • High Speed Rail Panda-themed Train
      • New Stations to Xianbei, Meizhouxi & Xintang
      • Fuxing Sleeper Train to Beijing and Shanghai
      • Plan you trip at ease using Journey Planner
      • Getaways with High Speed Rail
      • 12306 online ticketing platform makes travel easy
      • Appointed Hong Kong Ticket Agents List
      • Handy travel tips during train service disruptions
      • Parking Charges & Park-and-Ride Discount Offer
      • High Speed Rail User Guide
    • Ticketing Information
      • Cross Boundary Ticket
      • Destinations
      • Ticket Types
      • Fares
      • Timetable
      • Real-name Policy
      • Ticket Purchase
      • Ticket Purchase
      • After-sales Services
      • After-sales Services
      • After-sales Services
      • 20-ride Ticket ▪ 30-day Ticket
      • Terms and Conditions
      • 12306 online ticketing service
      • Online ticketing service provided by MTR and 12306 China Railway
      • How to purchase ticket on 12306 China Railway?
      • Mainland Domestic Ticket
      • Ticket Purchase and After-sales Services
    • Trip Information
      • Trip Information
      • Notes to Passengers
      • Process
      • Process
      • Baggage Regulations
      • Barrier-free Train Trip
      • Exit Information
      • Connections
      • Hong Kong West Kowloon Station
      • Destinations
    • Services and Facilities
      • Station Facilities
      • Train Facilities
      • Apps Corner
      • Art in Station
      • List of Shops and Services
      • Duty Free
      • Shopping
      • Food & Beverage
      • Passenger Services
      • Discovering our Trees
    • Attractions
    • High Speed Rail Shopping
      • Station Shopping and Services
      • Introduction
      • List of Shops and Services
      • Duty Free
      • Shopping
      • Food & Beverage
      • Passenger Services
      • Leasing Enquiry
      • High Speed Rail Souvenir
High Speed Rail MTR
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List of Shops and Services

Introduction
List of Shops and Services
Leasing Enquiry
High Speed Rail Souvenirs
All
Duty Free
Shopping
Food & Beverage
Passenger Services

Bank of China (Hong Kong)

Passenger Services

B1 , WEK B1-14 (Near Ticketing Concourse)

06:00-24:00

3988-2388

Accept Cash Coupon: N

Provide comprehensive automated banking service including Cash withdrawal (HKD & RMB), Cash deposit (HKD & RMB), Transfer & Bill payment.

Greater Bay Airlines Customer Service Centre

Passenger Services

B2 , WEK B2-4 (Near Arrival Concourse, Exit A)

-

09:00-18:00

Accept Cash Coupon: N

Provide Greater Bay Airlines and Donghai Airlines related information & services and sale of air tickets and travel-related products.

China Travel Service (H.K.) Ltd

Passenger Services

B2 , WEK B2-5 (Near Arrival Concourse, Exit A)

09:00-18:00

2983-1488

Accept Cash Coupon: N

Service included: Tours, Packages, Transportation tickets, Cruises, VISA and Tourism consulting services.

Far East Storage

Passenger Services

GFM , WEK G-2 (Take the lift from the B2 Arrival Hall to the GFM floor)

Manned Service: 09:00-20:00
Self-service lockers: 06:00-24:00

2537-6995

Accept Cash Coupon: Y

Left luggage and self-service locker services

First

Passenger Services

B2 , WEK B2-1 (Near Arrival Concourse, Exit A)

07:00-23:00 

2671-6010 

Accept Cash Coupon: N

Foreign currency exchange services

Hong Kong International Airport Customer Services

Passenger Services

B2 , WEK B2-14 (Near Arrival Concourse, Exit A)

08:30-18:00

2181-8888

Accept Cash Coupon: N

Provide airport related information & services

Hong Kong Tourism Board

Passenger Services

B2 , WEK B2-12 (Near Arrival Concourse, Exit A)

06:00-24:00

2508-1234

Accept Cash Coupon: N

Provide information about all the sights, sounds and happenings in Hong Kong.

Portfolio Management District Supported by AIA International Limited

Passenger Services

L1 , WEK L1-1 (Near Level 1, Exit M)

08:00-22:00

2119-7293

Accept Cash Coupon: N

Providing insurance consultancy services

Nanyang Commercial Bank - Cross-border Wealth Management Centre

Passenger Services

B2 , WEK B2-2 (Near Arrival Concourse, Exit A)

Mon-Sun: 06:00-24:00 (ATM)

-

Accept Cash Coupon: N

Providing various banking services such as account opening, wealth management, insurance and automated machine banking services.

MTR e-Store

Passenger Services

Shop B2-13, Arrival Concourse, Hong Kong West Kowloon Station

10:00-19:00

5639-2278

Accept Cash Coupon: Y

MTR e-Store offers you a variety of MTR and High Speed Rail Souvenirs.

Bank of Communications (Hong Kong)

Passenger Services

B2 , WEK B2-7 (Near Arrival Concourse, Exit A)

Mon-Fri: 09:00-17:00
Sat: 09:00-13:00
(Closed on Sunday & Public Holidays)
Mon-Sun: 06:00-24:00 (ATM)

-

Accept Cash Coupon: N

Our branch provides account opening, wealth management, insurance and automated machine banking services.

CMB Wing Lung Bank

Passenger Services

G , WEK G-1 (Near Ground Level, Exit B)

Mon-Fri: 09:00-17:00
Sat: 09:00-13:00 (VTM)
(Closed on Sunday & Public Holidays)
Mon-Sun: 06:00-24:00 (ATM)

230 95555

Accept Cash Coupon: N

Our branch provides account opening, wealth management, insurance and automated machine banking services.

HSBC

Passenger Services

G , WEK G-15 (Near Ground Level, Exit F)

Mon-Sat: 09:00-17:00
Sun: 14:00-17:00
(Closed during Public Holidays)
Mon-Sun: 06:00-24:00 (ATM)

-

Accept Cash Coupon: N

Our branch provides account opening, wealth management, insurance and automated machine banking services.

Bauhinia Magazine

Passenger Services

G , WEK G-6 (Near Ground Level, Exit F)

10:00-18:30

2285-0012/2285-0026

Accept Cash Coupon: N

-

Bauhinia Magazine

Passenger Services

L1 , WEK L1-2 (Near Level 1, Exit N)

10:00-18:30

2285-0012/2285-0026

Accept Cash Coupon: N

-

Online BengSeng

Passenger Services

B2 , WEK B2-15 (Near Arrival Concourse, Exit A)

09:30-17:30

-

Accept Cash Coupon: N

Online BengSeng provides Wi-Fi rental service, sale of sim cards, travel products and attraction tickets.

S.F. Express

Passenger Services

G , WEK G-5 (Near Ground Level, Exit F)

11:00-20:00

2722-1908

Accept Cash Coupon: N

Provide luggage delivery and parcel services

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